Privacy Policy

 

At ferrerorocherstore, your privacy matters. This policy explains how we collect, use, and protect your information when you visit our site or place an order.

What We Collect

You provide: Name, address, email, phone, order details, gift messages, and any communications you send us.

Automatically collected: IP address, browser type, pages visited, cookie data.

We do not store credit card details.

How We Use It

  • To process and deliver your order

  • To respond to your questions

  • To improve our website

  • To send occasional promotions (only with your consent)

  • To comply with legal obligations

We never sell or rent your data.

When We Share It

  • With shipping carriers (for delivery)

  • With payment processors (secure transaction handling)

  • With service providers (website, email, analytics)

  • With authorities if required by law

All partners are bound to protect your data.

Your Rights

You may request to access, correct, delete, or export your data. You may also opt out of marketing anytime.

Email [email protected] – we reply within 30 days.

Cookies

We use cookies to keep your cart and understand site traffic. You can disable cookies in your browser settings.

Data Retention

  • Order data: 5 years (tax/legal requirements)

  • Marketing data: Until you unsubscribe

  • Inquiries: 2 years

After that, data is securely deleted.

Security

We use SSL encryption and secure systems. No transmission is 100% secure, but we take reasonable measures to protect your information.

Contact

Email: [email protected]
Website: ferrerorocherstore.com

We’re here to help.